Email: info@motorcycle-junction.co.uk

Motorcycle Junction Ltd

157 Welham Road
Norton-upon-Derwent
Malton
North Yorkshire
England
YO17 9DU

PAYMENT

Payment methods
Motorcycle Junction accepts Visa, Delta, JCB, Maestro, Solo, Mastercard and Electron cards.
If you wish to pay by cheque or postal order please contact payments@motorcycle-junction.co.uk

Subscription credits
Subscription purchases from an account that currently has no credit will be immediately credited to that account.
Subscription purchased from an account that is in credit will be credited once the current subscription expires.

Payment problems
If you have any difficulties in making payment for subscription or products in our store please call us on 05602 438 794 during office hours and we can take your order over the phone.

Recurring payments
Motorcycle Junction does NOT use recurring payments. Once your subscription period has expired you may manually resubscribe. Motorcycle Junction does NOT automatically recharge your card at the end of your subscription.

Secure Servers
Motorcycle Junctions payments are handled by Worldpay.com a division of the Royal Bank of Scotland. All our payments are sent, via secure server, to Worldpay where your transaction will take place, before returning you to Motorcycle Junction.

Bank Statements
Your subscription to Motorcycle Junction will show as a purchase from "Motorcycle Junction" on your bank statement.

SITE FUNCTIONS

Nods
A "Nod" is similar to what is sometimes known on other social sites as a "virtual kiss" or a "wink". It is a way of letting another member know you have seen their profile and would be interested in getting to know them a little better. If you recieve a "nod" it is always polite to at least return the nod and if you are interested in chatting to them you could even send them a message.

Guestbook
Your Guestbook controls are in your "MY PROFILE" page. Here you can enable or disable the guestbook and set who can read or write to your guestbook. You can choose to let all registered members, just members in your "friends" list or no-one post to your guestbook.
It is a way of letting members write a little about you, from their point of view. Friends can leave little message to you or if you've met someone and been on a date or ride-out with them they can then leave some feedback about you on your profile.

Instant Messenger
If you'd like to chat to other members using our webcam enabled flash messenger please ensure that you disable any pop-up blockers you may have running (XP comes preinstalled with one) before signing into Motorcycle-Junction. If a member tries to contact you via our messenger and the connection fails you will be notified by email.

My webcam and/or microphone doesn't work, what is wrong?
Before doing anything, make sure that your webcam and/or microphone are connected to your computer. Once they are connected, Macromedia Flash will automatically detect any cameras and audio sources for the chat. If you have not seen the privacy screen from Flash pop-up when you start the chat click on the 'settings' button located in the 'Me' window, then navigate to the 'Privacy' tab. Make sure that you "allow userplane.com to access your camera and microphone." Once you have set access permissions to Macromedia Flash Player, while still in the Settings window, navigate to the camera and microphone tabs and make sure that the computer is detecting your camera and microphone. Select the camera/microphone you are using and click on 'close'. The audio and video should now be set up.

Forgot Password or ID
If you forget your password or ID please click HERE and enter your registered email address.

Who is online now
If you'd like to see all the other members who are currently logged into Motorcycle Junction and you are logged into the site, please go to your "Members Menu" and click "Whos Online"

Can I hide myself in who's online or stop members from seeing that I've viewed their profile?
No, we don't like lurkers on Motorcycle Junction. We encourage all members to openly interact with other members, it's much more fun!..

How do I make phone calls?
Motorcycle Junction "Gold & Equivalent" members can make, anonymous phone calls to other members. You can invite one or more members to join your party line by first, sending the member an "Instant Message" then pressing the "phone" icon in your messenger. This will give you an anonymous phone number to call.
Please add 001 to the begining of the number
The member(s) you invite to chat will also call this number and be connected to your phone line. You can invite as many members as you wish and create a "party line" for as long as you like, totally anonymous!

Match percentages
Match percentages are calculated on your "Looking For" preferences, contained in your profile settings.

Can I delete from my Outbox
No, when a message is sent by a member only 1 copy of that message is created, which is visable in both the senders out box and the recipients inbox.
If you were able to delete messages from your outbox they would also be deleted from the recipents inbox.
Instead, expired messages are automatically removed from outboxes by the system.

I keep getting sent back to log in or the homepage
This occurs when your browser is not accepting our cookies so the system does not regonise you as being logged into the site. Please follow the instructions for your browser version and set it to accept cookies
How to accept cookies